Terms and Conditions

Effective date: October 15, 2026

These Terms and Conditions govern your use of ithelptc.com and services provided by IT Help Twin Cities, based in Champlin, Minnesota. By using our website or services, you agree to these terms.

SMS / MMS messaging program

• Program name: IT Help Twin Cities Customer Support Messages.
• Program description: By providing your mobile number and opting in, you agree to receive text messages (SMS/MMS) from IT Help Twin Cities, including appointment and support updates, service notifications, and replies to your inquiries. Consent is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• Opt-out: Reply STOP to cancel at any time. You will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.
• Help: Reply HELP for help, or email [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Supported on major U.S. carriers. Message delivery is not guaranteed.
• For details on how we handle your information, see our Privacy Policy. Mobile information and opt-in consent are never shared with third parties or affiliates for marketing purposes.

Services

We provide IT support, computer repair, networking, cybersecurity, and AI and automation services for homes and small businesses. Specific scope, pricing, and schedules are agreed upon with each customer.

Customer responsibilities

You are responsible for backing up your data before service and for providing accurate information. We are not responsible for pre-existing data loss or hardware failure.

Website use

Website content is provided for general information and may change without notice. You agree not to misuse the website.

Limitation of liability

To the fullest extent permitted by law, IT Help Twin Cities is not liable for indirect, incidental, or consequential damages arising from use of our website, messages, or services.

Governing law

These terms are governed by the laws of the State of Minnesota.

Changes

We may update these terms from time to time. Changes take effect when posted on this page.

Contact

IT Help Twin Cities · Champlin, MN · [email protected]